Everything Buzzflo does, in one place

Buzzflo is one platform rather than a bundle of separate tools bolted together. Chat, work, customers, money and reporting share the same database, the same permissions and the same login — which is why a message can become a task, a lead can become a project, and logged hours can become an invoice without anything being retyped.

This page is the overview. Each section links to a deeper page if you want the detail.

The idea that holds it together

Throughout the day, decisions get made in conversations. A client changes a deadline in a group chat, a colleague flags a defect in a direct message, a manager approves a discount in passing. Those decisions rarely make it into a system of record, so they are rediscovered later — usually late.

Buzzflo closes that gap. Long-press any message, attach it to a project, and it becomes a task: the message text seeds the title, the sender becomes the assignee, and a badge on the original message links the two forever. See team chat and calls and project and task management.

Communicate

Real-time one-to-one and group messaging with read receipts, typing indicators, reactions, replies, mentions, pinned messages and tags. Voice and video calls work for individuals and small groups, with screen sharing and live captions, and every call is logged into the conversation it belongs to.

Message content is encrypted at rest with AES-256-GCM, so a database dump never exposes plain text.

• Media, voice notes, documents and an image editor before you send
• Archive, mute, favourite, tag and search conversations
• An offline outbox that sends the moment you reconnect

Read more about team chat and calls.

Deliver

Projects hold tasks, and tasks hold everything a real task needs: checklists, comments with mentions, attachments, watchers, dependencies, start dates, estimates, recurrence and time logs. View the work as a card grid, a compact list, a drag-and-drop Kanban board or a month calendar.

Time is logged manually, in explicit entries, so hours reflect work that was actually done rather than how long a card sat in a column. Those same hours flow into reports and invoices.

Read more about project and task management.

Sell

The CRM is built around a pipeline you define. Create your own statuses, mark which ones count as won or lost, and add custom fields without waiting for a developer. Leads can be assigned to colleagues, who work them inside the owner's pipeline, and follow-ups fire a reminder to both people when they fall due.

A won lead is not a dead end: it becomes the client on a project or the recipient of an invoice.

Read more about CRM and lead management.

Work the field

For teams whose people are out on the road, Buzzflo covers the full field cycle: GPS check-in and check-out, daily call reports, beat plans built from real contacts, order capture with live stock and trade price, sample ledgers that refuse to go negative, and approval chains with as many steps as your business needs.

An attendance crosscheck compares each reported visit against the device's own location trail, so coverage claims can be verified rather than taken on trust.

Read more about field sales and force automation.

Get paid

Invoices are assembled from work that already exists — tasks, logged hours and costs — and anything already billed is flagged so the same task cannot be invoiced twice. Send as PDF, Excel or both, set a definition to recur monthly, and track every send in a log.

Income and expenses are recorded against projects or on their own, in any currency, and roll up into a consolidated profit report.

Read more about invoicing and finance.

Manage the hardware

If you issue phones to field staff, the fleet console shows battery, storage, memory, network and last known position per device, with remote locate, ring, sign-out and selective wipe. Geofences raise an alert when a device enters or leaves a zone.

Selective wipe clears the app rather than the phone, which is the distinction that matters on a personal device.

Read more about device and fleet management.

Reach out

Email and WhatsApp campaigns run against the CRM you already keep, so there is no export and no second copy of the truth. A simple builder produces email-client-safe HTML from plain fields, and WhatsApp sending supports approved templates with header media and variable mapping.

Read more about marketing campaigns.

Measure

Six reports cover sales, visits, team performance, pipeline, attendance and delivery, each scoped on the server by role — an owner sees their organisation, a team lead sees their teams and nested sub-teams, a member sees themselves. Open any individual for a drill-down against the team average, and export anything to CSV, Excel or PDF.

You can also assemble your own dashboards from a widget catalogue.

Read more about analytics and reports.

Shaped to your business

Two mechanisms keep one product usable across very different industries.

You only see what you use. A team that does not sell in the field never encounters a beat plan. The product speaks your language — the same objects appear as doctors and campaigns for one customer and as clients and projects for another, on every screen. We set both up for your business before you start, and either can change later without migrating anything.

Roles, permissions and tenancy

Access is enforced on the server, not hidden in the interface. An organisation owner can grant or withhold individual capabilities per administrator, team leads manage their own subtree of the hierarchy, and every membership change is written to an audit log.

For providers running many customers on one deployment, multi-tenant mode isolates each organisation completely, with its own owner, members, plan and limits.

Where to go next

Compare what each plan includes on the pricing page, read the service pages for depth on any single area, or contact us and we will walk you through the parts that match how you work.